ELLIOTT MELVIN
Cincinnati
Summary
Diligent worker who is experienced with scheduling, records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance office efficiency.
Overview
11
11
years of professional experience
Work History
Sales Associate
UPS Retail Store
11.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Medical Receptionist
FUNCDE LLC
08.2019 - Current
- Answered incoming calls, responded to inquiries from patients and other medical offices
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Performed data entry tasks related to billing and collections procedures
- Verified insurance coverage for appointments and collected co-payments as required
- Greeted and checked in patients, updating patient information in computer system
Landscape Construction Laborer
Ward + Thornton Landscapes
03.2019 - 08.2019
- Transported materials to work sites using wheelbarrows or other equipment
- Assisted in the installation of landscape features such as trees, shrubs and flowers
- Operated landscaping equipment to maintain grounds and remove trees
Veterinary Technician Assistant
All Creatures Veterinary Hospital
10.2018 - 02.2019
- Prepared samples for laboratory testing as requested by veterinarian
- Cleaned and maintained veterinary equipment and instruments
- Assisted veterinarians with routine examinations, treatments and minor surgeries
Section Leader
United States Marine Corps
04.2014 - 09.2018
- Assisted in the instruction of basic military knowledge and skills to new recruits
- Received orders from chain of command and relayed them properly
- Developed effective communication skills through rigorous verbal drills
- Engaged in problem solving discussions with peers for mission success
Education
High School Dipolma -
Sycamore High School
05.2012
Skills
- Records Management
- Insurance Verification
- Appointment Scheduling
- Payment Collection
- Workflow Optimization
- Telephone Etiquette
- Paperwork Coordination
- Telephone etiquette
- Appointment scheduling
- Front desk operations
- Exceptional customer service
- Product sales
Timeline
Sales Associate
UPS Retail Store
11.2024 - Current
Medical Receptionist
FUNCDE LLC
08.2019 - Current
Landscape Construction Laborer
Ward + Thornton Landscapes
03.2019 - 08.2019
Veterinary Technician Assistant
All Creatures Veterinary Hospital
10.2018 - 02.2019
Section Leader
United States Marine Corps
04.2014 - 09.2018
High School Dipolma -
Sycamore High School
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