Ellsah Johnson
Ft. Pierce,FL
Summary
Dynamic sales consultant with a proven track record at Sunrise Ford, excelling in negotiation and customer relationship management. Leveraged persuasive communication to enhance customer satisfaction and foster a robust referral network. Recognized for meticulous documentation and effective time management, driving sales growth and operational efficiency.
Professional with strong background in automotive sales, adept at building relationships and understanding customer needs. Demonstrates keen ability to negotiate and close deals, ensuring customer satisfaction and loyalty. Highly collaborative, adaptable to changing market trends, and consistently focused on achieving sales targets. Skilled in product knowledge, customer service, and effective communication.
Overview
12
12
years of professional experience
Work History
New Car Sales Consultant
Sunrise Ford
Ft. Pierce, FL
06.2022 - Current
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Located desired vehicles at auctions and other dealerships.
- Collaborated with marketing team to develop effective promotional campaigns that attracted new customers to the dealership.
- Negotiated vehicle prices and secure financing for customers.
Postal Carrier
Post Office
Nashville, TN
09.2016 - 05.2022
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Increased mail delivery efficiency by accurately sorting and organizing mail according to assigned routes.
Logistics Manager
US Army
Fort Bragg, NC
01.2013 - 08.2016
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
Education
High School Diploma - None
Kenwood High School
Clarksville, TN05.2011
Skills
- Strong negotiation
- CRM proficiency
- Persuasive skills
- Proficient with software
- Verbal and written communication
- Goal setting
- Documentation and reporting
- Schedule management
- Staff training
- Issue resolution
- Sales and marketing
- Email and telephone etiquette
- Persuasive communication style
- Contract negotiation
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Adaptable and flexible
- Organizational skills
- Team cooperation
- Excellent communication
- Team leadership
Timeline
New Car Sales Consultant
Sunrise Ford
06.2022 - Current
Postal Carrier
Post Office
09.2016 - 05.2022
Logistics Manager
US Army
01.2013 - 08.2016
High School Diploma - None
Kenwood High School