Summary
Overview
Work History
Education
Skills
Awards
References
Volunteer Experience
Work Availability
Timeline

Elly Brown

Bloomington,IN

Summary

Experienced professional in the hospitality industry dedicated to excelling in fast-paced environments. Demonstrated ability to provide exceptional customer service and ensure customer satisfaction consistently. Strong emphasis on teamwork and adaptability, consistently meeting evolving needs. Proficient in multitasking, handling customer inquiries, and maintaining a clean and organized workspace. Known for reliability and a results-driven approach with a positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

Bucceto's
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Pet Sitter

Neighbors House
08.2017 - Current


  • Built trust by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings and exercise routines for pets in accordance with owner instructions.

Babysitter

Family Members
07.2023 - 08.2023
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.

Volunteer

Spring Break for Kids
03.2022 - 03.2022
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Managed groups of up to 10 children during outings, maintaining control while providing an enjoyable experience for all participants.
  • Implemented effective behavior management strategies to maintain a positive learning environment for all children.

Shift Leader

Chop Shop
08.2019 - 09.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Document Filer

Family Friend
11.2018 - 05.2020
  • Reduced misplaced or lost documents through meticulous tracking and organization methods.
  • Collaborated with team members to develop a standardized labeling system for easy file identification.
  • Modeled innovative solutions to respond to organizational needs.

Education

Bachelor of Arts - Liberal Studies

Indiana University, Bloomington, Indiana
12-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Team leadership
  • Problem-solving
  • Organized and efficient
  • Attention to detail
  • Time management
  • Reliability and punctuality

Awards

  • BHSS AP Environmental Science Essay Contest winner, 2018
  • IU Youth Environmental Leadership Summit, 2018

References

  • Ronald Remak, Real Estate, (812) 327-0236
  • Lance Furr, Real Estate, (812) 287-0080
  • Jennifer Tann, Veterinarian, (812) 345-6502

Volunteer Experience

  • The Middle Way House/Spring Break for Kids, 03/2022
  • LOTS (Leadership Opportunities Through Service), 2019
  • PAC (Panther Activity Council), 08/2017, 05/2019
  • Student Council, 08/2016, 05/2019
  • Angel Tree, 08/2016, 05/2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server - Bucceto's
02.2024 - Current
Babysitter - Family Members
07.2023 - 08.2023
Volunteer - Spring Break for Kids
03.2022 - 03.2022
Shift Leader - Chop Shop
08.2019 - 09.2020
Document Filer - Family Friend
11.2018 - 05.2020
Pet Sitter - Neighbors House
08.2017 - Current
Indiana University - Bachelor of Arts, Liberal Studies

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Elly Brown