Ellyse Gutierrez
Lakewood,CA
Overview
5
5
years of professional experience
Work History
Receptionist
Century 21 Realty Masters
08.2024 - Current
- Provided a professional, welcoming experience for all visitors and clients.
- Managed high volume incoming calls and emails, directing inquiries to appropriate personnel promptly.
- Supported daily operations by completing administrative tasks such as filing, organizing records, and performing accurate data entry.
- Handled sensitive financial documents and client agreements with discretion.
Receptionist
Optical Frame N Lens
08.2022 - 09.2023
- Welcomed patients upon arrival, provided necessary information, and processed patient check-ins, verifying insurance information while recording accurately.
- Managed financial transactions effectively, processing payments accurately while maintaining balanced cash drawers daily.
- Managed office operations independently, handling patient files, appointments, and follow-ups, ensuring confidentiality.
- Knowledge of optometry terminology and general eye-testing procedures.
Cashier
3 Stakxs Kitchen
06.2020 - 03.2022
- Provided professional, friendly service by greeting guests and resolving inquiries efficiently.
- Processed customer transactions accurately while maintaining balanced registers.
- Monitored transaction records to ensure accuracy and prevent discrepancies.
- Assisted with daily operational tasks while maintaining attention to detail in a fast-paced environment.
Education
Fashion Merchandising
Long Beach City College
Long Beach, CAHigh School Diploma -
Paramount High
Paramount, CA06-2020
Skills
Skills: Fluent in English and Spanish,
CPR & First Aid Certified,
exceptional customer service skills,
strong communication skills,
team-oriented
Timeline
Receptionist
Century 21 Realty Masters
08.2024 - Current
Receptionist
Optical Frame N Lens
08.2022 - 09.2023
Cashier
3 Stakxs Kitchen
06.2020 - 03.2022
Fashion Merchandising
Long Beach City College
High School Diploma -
Paramount High