Assisted customers in locating products, enhancing overall shopping experience.
Maintained organized merchandise displays, contributing to store aesthetics and accessibility.
Processed transactions accurately using point-of-sale systems to ensure smooth customer service.
Collaborated with team members to achieve daily sales targets and improve store performance.
Engaged with customers to understand needs and provide tailored product recommendations.
Handled inventory management tasks, supporting restocking and product availability efforts.
Participated in training programs to develop product knowledge and improve customer interaction skills.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Generator Technician
US Army
04.2008 - 04.2014
Diagnosed and repaired generator systems to ensure optimal performance and reliability.
Conducted routine maintenance checks to prevent equipment failures and extend lifespan.
Collaborated with team members to streamline repair processes, reducing downtime.
Trained junior technicians on safety protocols and equipment handling procedures.
Analyzed technical issues and developed solutions to improve generator functionality.
Led troubleshooting efforts during emergency situations, ensuring quick resolutions and minimal disruptions.
Maintained detailed service records to track generator performance, identify trends, and improve future maintenance plans.
Streamlined inventory management by regularly monitoring stock levels and ordering necessary parts in advance of scheduled maintenance visits.
Strengthened relationships with vendors through effective negotiation tactics, resulting in better pricing for parts without sacrificing quality or delivery timescales.
Troubleshot problems with engines and breakers.
Enhanced customer satisfaction with timely troubleshooting and resolution of generator issues.
Generator Technician
University of Maryland, College Park
06.2000 - 11.2007
Implemented preventive maintenance schedules to enhance operational efficiency.
Maintained accurate records of repairs, services, and parts inventory for accountability.
Improved safety standards through rigorous adherence to industry guidelines and regulations during all maintenance tasks.
Minimized downtime for clients by providing prompt on-site emergency services for generator failures.
Increased generator efficiency by performing regular maintenance, inspections, and repairs.
Managed multiple concurrent projects with tight deadlines by prioritizing tasks efficiently and maintaining clear communication with colleagues and clients throughout the process.
Provided exceptional customer service by clearly communicating complex technical information in a way that was easy for clients to understand.
Contributed towards team goals by consistently achieving individual performance targets related to job completions, customer satisfaction scores, and response times.
Trained junior technicians on proper procedures for maintaining and repairing generators, ensuring high-quality workmanship across the team.
Collaborated with colleagues to share knowledge and develop best practices for servicing various brands of generators.
Performed load bank testing on newly installed or repaired generators to ensure they met established performance standards before returning them to operation.
Ensured regulatory compliance by staying informed of relevant industry guidelines and updating processes accordingly.
Developed preventative maintenance schedules tailored to each client''s specific needs, prolonging the life of their equipment while minimizing disruptions from unexpected breakdowns.
Conducted comprehensive diagnostic tests on malfunctioning generators to accurately identify issues and implement appropriate repairs.
Installed and maintained generator sets and equipment.
Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
Carried out inspections on over Number small and large capacity generators weekly.
US Navy
Second Class Engineman
02.1980 - 04.2000
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Proved successful working within tight deadlines and a fast-paced environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Education
Associate of Science - Automotive Engineering
Intellitech College Pueblo,
Pueblo West, CO
09.2016
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Problem-solving
Exceptional customer service
Relationship building
Outgoing personality
Resolution Addendum
ATTENTION BUYER AND SELLER
CONSULT WITH LENDER. THIS IS AN AGREEMENT. Once this Addendum is fully executed by Buyer and Seller, it becomes an addendum to the Purchase Agreement and MUST be provided to Buyer’s lender. Buyer is encouraged to consult with their lender prior to entering into this Addendum, as this Addendum may:
Have a detrimental impact on the Buyer’s ability to get the loan;
Cause delays in the lender’s processing and funding of the loan by Closing; and
Cause the lender to require further inspections and/or repairs.
This Resolution Addendum is hereby incorporated into and made part of the Purchase Agreement dated 2023-10-27 between Elmer Baker and Starla Baker ('Buyer') and Derek M. Custer and Hailey M. Custer ('Seller') and relating to the following Property:
204 N Kilgore St, Portales, NM 88130
Legal Description or see metes and bounds description attached as Exhibit ____________, Roosevelt Count(ies), New Mexico.
SELLER AGREES TO CURE BUYER’S OBJECTIONS AS FOLLOWS:
A. REPAIR/REPLACE: Seller agrees to all repairs/replacements listed below no later than the Repair Completion Deadline set forth in the Purchase Agreement. If New Mexico law requires that the type of repair/replacement be performed by a licensed professional/contractor, then Seller shall hire an appropriately licensed individual to make the repair/replacement. Copies of all repair invoices shall be provided to Buyer on or before the Pre-Closing Walk-Through and shall include vendor contact information and license number. IMPORTANT NOTE: IF SELLER HAS AGREED TO REPAIR/REPLACE ITEM(S) IN A PRIOR ADDENDUM TO THE PURCHASE AGREEMENT, THEN UNLESS OTHERWISE NOTED BELOW, ITEMS TO BE REPAIRED/REPLACED IN THAT PRIOR ADDENDUM SHALL BE IN ADDITION TO THE ITEM(S) THAT THE SELLER HAS AGREED TO REPAIR/REPLACE IN THIS ADDENDUM.
If checked, Seller will NOT repair/replace items addressed in a previous addendum to the Purchase Agreement. Seller shall only repair/replace the items noted below.
Seller agrees to all buyers repair requests in notice of objection 1
If checked, additional space is required and Exhibit ________ (NMAR Form 2200) is attached.
B. PRICE MODIFICATION: Buyer and Seller agree to amend the Purchase Price of the Property to $__________.
C. SELLER CREDITS: Seller agrees to credit $__________ ('Credit') towards Buyers’ Closing costs, including, but not limited to, pre-paids, inspections, warranties and buyer broker compensation.
This Subsection ONLY applies if Buyer is obtaining a loan for the purchase of the Property. In the event Buyer is obtaining a loan for the purchase of the Property, any amount of Seller Credit disallowed by Lender:
CHECK ONE:
WILL reduce the Purchase Price and the parties agree to execute a new addendum (NMAR Form 2101) reflecting the new Purchase Price.
WILL NOT reduce the Purchase Price and Seller shall NOT be required to pay any amount of the Seller Credit disallowed by Lender.
IMPORTANT NOTE: IF SELLER HAS AGREED TO PROVIDE A SELLER CREDIT TO BUYER IN A PRIOR ADDENDUM TO THE PURCHASE AGREEMENT, THEN UNLESS OTHERWISE NOTED BELOW, THAT/THOSE SELLER CREDIT(S) SHALL BE IN ADDITION TO THE SELLER CREDITS LISTED IN THIS ADDENDUM.
If checked, Seller will NOT provide seller credits included in previous addendum to the Purchase Agreement. Seller shall only provide seller credits as noted in this paragraph.
RESOLUTION: In this Resolution Addendum, Parties have reached a Resolution as to all of Buyer(s) objections on Notice of Objection No.(s) 1.
TITLE COMMITMENT REVISIONS FEES: In the event changes set forth in this Addendum require the issuance of a revised title commitment for which the title company charges a fee, the following applies:
BUYER shall pay any additional fee;
SELLER shall pay any additional fee;
The parties shall SPLIT EQUALLY the fee; or
Other: ____________________________
ADDENDUM PROVISIONS CONTROL. If there is any conflict between the provisions of the Purchase Agreement and this Addendum, the provisions of this Addendum will control. The remaining provisions of the Purchase Agreement will remain in effect.
Assistant Fire Chief for Operations, Health & Safe at United States Air ForceAssistant Fire Chief for Operations, Health & Safe at United States Air Force