Elmore Bing
Jacksonville
Summary
Experienced Supervisor with a strong track record in effectively managing food service businesses, overseeing a team of 15 employees, and addressing daily customer service needs. Skilled in order taking and efficiently handling assigned tasks. Known for quick learning and demonstrating precision when executing tasks according to specific instructions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Delivery Driver
Frito Lay
03.2023 - 05.2024
- As a Delivery Driver at Frito Lay, I efficiently managed the distribution of company products to various retail and wholesale outlets, ensuring timely and accurate delivery
- I meticulously maintained delivery documentation and customer receipts, adhered to strict delivery schedules, and upheld safety protocols during vehicle operation
- My role involved conducting pre- and post-trip inspections of the delivery vehicle to guarantee optimal performance and safety standards
- I also provided exceptional customer service, addressing and resolving any customer concerns during delivery, and collaborated with the sales team to improve delivery routes and customer satisfaction
- My responsibilities included inventory management, ensuring the accurate loading and unloading of products, and maintaining the cleanliness and organization of the delivery vehicle
- I consistently met or exceeded delivery targets and contributed to the overall efficiency of the supply chain operations at Frito Lay
Manager
Wawa
03.2021 - 05.2023
- As a Manager at Wawa, I was entrusted with overseeing daily store operations to ensure efficiency and customer satisfaction
- My role involved managing a diverse team, which included hiring, training, and evaluating staff performance to foster a collaborative and high-performing work environment
- I maintained strict adherence to company policies and industry regulations, while also implementing inventory control procedures to minimize waste and optimize stock levels
- I excelled in creating a welcoming atmosphere for customers, addressing their concerns promptly, and ensuring the store consistently met sales targets
- My responsibilities also extended to managing budgets, forecasting sales trends, and executing marketing strategies to drive business growth
- By analyzing sales reports and market data, I was able to make informed decisions to enhance operational effectiveness and profitability
- My leadership contributed to maintaining Wawa's reputation for exceptional service and quality
Manager
Whataburger
12.2014 - 03.2021
- As a Manager at Whataburger, I was entrusted with overseeing the daily operations of the restaurant to ensure a high standard of customer service and satisfaction
- I effectively led a team of employees, fostering a collaborative work environment and providing training and development to enhance staff competencies
- I managed inventory and procurement, carefully monitoring stock levels and ordering supplies to maintain seamless kitchen operations
- I upheld the company's policies and procedures, ensuring compliance with health and safety regulations to provide a safe dining experience
- I also handled scheduling, delegating tasks and responsibilities to optimize workflow and meet business demands
- My role required astute financial management, including budgeting, cash handling, and financial reporting, to ensure the profitability of the establishment
- I addressed customer inquiries and resolved issues promptly to maintain the brand's reputation for quality service
- My leadership contributed to an increase in store efficiency and customer retention, driving sales growth and operational excellence at Whataburger
Education
High School Diploma -
Edward H White High School
Jacksonville, FL05.2004
Skills
- Leadership
- Decision Making
- Time Management
- Communication
Certification
- Merchant Mariner Credential, 2024
- Sersafe, 2021
- Twic Card, 2024
Accomplishments
Merchant Mariner Credentials
Medical Certificate
TWIC card
Servsafe Certification
Basic Fire Fighting Certification
Personal Survival Techniques Certification
8 Hour First Aid and CPR Certification
4 Hour Personal Safety and Social Responsibilities Certification
Vessel Personnel with Designated Security Duties Certification
Timeline
Manager
Whataburger
05.2024 - Current
Delivery Driver
Frito Lay
03.2023 - 05.2024
Manager
Wawa
03.2021 - 05.2023
Manager
Whataburger
12.2014 - 03.2021
High School Diploma -
Edward H White High School
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