Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Timeline
CustomerServiceRepresentative

Eloge Adedze Doglan

Cybersecurity/Network Security Administration Student
Columbia,MD

Summary

Courteous Public Safety Dispatcher with extensive emergency call and information dissemination expertise. Bilingual professional with more than two years of experience working in emergency call centers handling average of thousands calls per year. Certified American Red Cross Adult CPR/AED, Child Cpr and First Aid. Works great under pressure and remains calm during emergencies. Ability to demonstrate communication and multitasking. Knowledgeable about documentation and dispatching systems.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Public Safety Dispatcher

First Coast Security Services
Columbia, MD
01.2020 - Current
  • Entry all calls in the data log
  • Maintain CCTV system
  • Build investigations reports and logs from security tool

Education

Associate of Arts - Cybersecurity/Network Security Administration

Howard Community College
Columbia, MD

Skills

    Proficient in computer knowledge

Proficient with Microsoft Office apps

Experienced with Linux/Windows/Python

Assistance with security risk management and assessment, security audit, security incident response investigation

Knowledge in data encryption, multi-factor authentication, LDAP/Active directory

Willing to learn and take on multitude new task

Affiliations

Howard PRIDE

Honors Schoenbrodt Scholars

Software

VPN

Kali/Linux

Siverlight

Packet Tracert

GoToAssist

UTorrent

TeamViewer

Cisco Network Security

PfSense

Omnigo dispatch system

Pelco CCTV system

Certification

EMD - Emergency Medical Dispatch

Timeline

Public Safety Dispatcher

First Coast Security Services
01.2020 - Current

Associate of Arts - Cybersecurity/Network Security Administration

Howard Community College
Eloge Adedze DoglanCybersecurity/Network Security Administration Student