ELOISA MONAREZ

• Spearheaded recruiting activities by representing company at job fairs, prescreening applicant resumes and referring them for client review, initiating background checks and drug tests and conducting orientations.
• Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Maintained work structure by updating job requirements and job descriptions for positions.
• Maintained all job postings on job boards such as ZipRecruiter, Work in Texas and Facebook for the company. As well as our own website.
• Maintained all job orders for client companies by either posting or closing the jobs as necessary.
• Assisted with HR Issues such as warnings, suspensions, and/or terminations.
• Processed background checks, drug tests and E-Verify as our onboarding process.
• Communicated via email and/or telephone to clients any onboarding results as well as any HR and/or Unemployment issues, concerns and/or answered any questions they may have in respect to any of the above.
• Assisted in processing payroll hours for three clients by entering employee personal data and hours into our Darwin payroll system
• Communicated with clients in regards to any pay rate changes , direct deposit changes, address and/or employee deductions, etc. for the assurance of accurate pay
• Other duties as assigned.

Received and entered Unemployment Claim data from Sides Website to enter into Watchdog

Reviewed and researched each Unemployment Claim by obtaining supporting documentation from corresponding sources to ensure accurate and timely response to TWC

Meet deadlines for Unemployment Claims and TWC Earnings Claims by responding by corresponding due dates

Made Unemployment Claimant files for each corresponding Client folder to maintain and keep tract of pending determinations, appealed claims, and upcoming hearings

Responded by the deadline to any additional information needed on claims from Claims Examiner by contacting client company and/or any other sources

Attended scheduled Unemployment Claims Hearings at allocated times

Additionally responded to Unemployment Claims from state of NM, LA, CA, AZ, KS, WY, CO, etc.