Eloisa Ordonez
Pembroke Pines,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Radiographer position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Assistant Office Manager
Ideal Smiles Dental Care
12.2023 - Current
- Achieved revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process.
- Maintained excellent patient satisfaction by providing excellent customer service and quality of care.
- Knowledge with Open Dental.
- Present treatment plans to patients and discuss financial options/arrangements with patients.
- Verified insurances and complete end of day report.
Patient Support Specialist
Miami Beach Community Health Center
08.2010 - 01.2023
- Welcomed and attended to average of 20-30 guests per shift, efficiently coordinating check-in procedures, collecting insurance information, and providing accurate directions to their destinations.
- Successfully maintained daily patient goal as per provider requirements.
- Managed high volume of incoming calls, skillfully handling over 20+ patient and staff inquiries daily across three phone lines, ensuring excellent communication and service.
- Played pivotal role in department's growth by introducing innovative ideas and offering valuable feedback, contributing to its expansion and enhanced efficiency.
- Oversaw seamless day-to-day operations of front desk in bustling Community Healthcare Center serving 3+ providers and 9+ assistants/nurses.
- This involved coordinating appointments, managing patient flow, and maintaining welcoming atmosphere.
Education
AS RT: Associate of Science in Radiology Technology -
MED COLLEGE
Hialeah, FL06.2023
Medical Billing and Coding Certification -
SOUTHEASTERN COLLEGE
Miami Lakes, FL08.2010
Skills
- Medical Terminology
- Infection Control
- Geriatric Radiology
- HIPAA Compliance
- Appointment Scheduling
- Radiation Protection
- Certified in CPR/AED
- Portable X-ray Operation
- Patient Positioning
- Knowledgeable in ICD-9 (International Classification of Diseases)
- Familiar with CPT-10 (Current Procedural Terminology)
- Fluent English,Spanish
Clinical Rotation
- LARKIN COMMUNITY HOSPITAL, Hialeah, FL, X-Ray Tech, 2023
- CANO HEALTH, Hialeah, FL, X-Ray Tech, 2023
Timeline
Assistant Office Manager
Ideal Smiles Dental Care
12.2023 - Current
Patient Support Specialist
Miami Beach Community Health Center
08.2010 - 01.2023
AS RT: Associate of Science in Radiology Technology -
MED COLLEGE
Medical Billing and Coding Certification -
SOUTHEASTERN COLLEGE
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