Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Elsa Womack

Elsa Womack

Summary

Dynamic and client-focused professional with a proven track record and extensive experience in the hospitality industry. Excelled in building a loyal clientele through superior customer service. Adept at multitasking and a team player, consistently enhancing customer satisfaction and contributing to a positive work environment. Demonstrated ability to train staff and increase repeat business effectively.

Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs.

Overview

13
years of professional experience

Work History

Rudy's Barbershop

Hairstylist
09.2021 - Current

Job overview

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Claudia's Sports Bar

Bartender
03.2021 - 09.2023

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Contributed to increased revenue through effective cross-selling of other products during lottery interactions.
  • Managed inventory levels of lottery supplies and accurate accounting of lottery sales and payouts.

Aloha Station Bar & Grill

Bartender
06.2012 - 04.2022

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Conducting end of day accounting for all lottery income generated, monitoring lottery sales reports for accuracy, ensuring proper documentation of transactions and revenue generation.

Education

Euphoria School of Beauty Arts & Science
Las Vegas, NV

Cosmetology Degree from Hair, Nails And Skin

University Overview

Portland Community College
Portland, OR

Associate of Applied Science from Business Administration And Management

University Overview

College of Southern Nevada
Las Vegas, NV

Real Estate Appraisal, Development And Sales

University Overview

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
Availability
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Timeline

Hairstylist
Rudy's Barbershop
09.2021 - Current
Bartender
Claudia's Sports Bar
03.2021 - 09.2023
Bartender
Aloha Station Bar & Grill
06.2012 - 04.2022
Euphoria School of Beauty Arts & Science
Cosmetology Degree from Hair, Nails And Skin
Portland Community College
Associate of Applied Science from Business Administration And Management
College of Southern Nevada
Real Estate Appraisal, Development And Sales
Elsa Womack