Elshmere Woods
New Haven,CT
Summary
Compassionate and skilled Psychiatric Technician with experience at Hartford Healthcare, adept in crisis intervention and behavioral management. Proven ability to build rapport with diverse patients while effectively utilizing de-escalation techniques. Committed to enhancing patient wellbeing through attentive monitoring and incident reporting, ensuring a safe and supportive environment.
Overview
21
21
years of professional experience
Work History
Psychiatric Technician
Hartford Healthcare
47 Long Lots Rd, Westport, CT
01.2012 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Certified Nursing Assistant
Harborside Healthcare
Madison, CT
04.2004 - 07.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Science - Science/ General Studies
Gateway Community College
New Haven, CT05-2007
Skills
- De-escalation techniques
- Behavioral management
- Patient assessment
- Behavior monitoring
- Direct patient care
- Mental health support
- Incident reporting
American Association of Psychiatric Technicians
Certification (NCPT- Level 3)
2014-Present
Certified Nurses Aide (2004) -Present
Timeline
Psychiatric Technician
Hartford Healthcare
01.2012 - Current
Certified Nursing Assistant
Harborside Healthcare
04.2004 - 07.2012
Associate of Science - Science/ General Studies
Gateway Community College
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