Elsie Goin
Almena,WI
Summary
Proven to enhance customer satisfaction and team efficiency at Synergy Cooperative, I excel in multitasking and problem-solving, ensuring smooth operations. With a knack for money handling and fostering teamwork, I've significantly contributed to a positive work environment, leveraging my customer service and cash register expertise to meet and exceed business goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Synergy Cooperative
07.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
PM Dishwasher/Restaurant Hostess
Rolling Oaks Supper Club
11.2019 - 03.2020
- Contributed to positive customer experiences by providing timely and efficient service to the front-of-house staff.
- Ensured a high standard of cleanliness, adhering to health department regulations and guidelines.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Enhanced team productivity by promptly cleaning and restocking dishes, utensils, and cookware.
- Provided support to kitchen staff as needed, including prepping ingredients or assisting with plating dishes during busy periods.
Food Service Worker
McDonald's Restaurant
08.2019 - 11.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
No Degree - Communications
University of Wisconsin - Eau Claire
Eau Claire, WI05.2027
High School Diploma -
Barron High School
Barron, WI05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Money Handling
- Cash Register Operation
Timeline
Sales Associate
Synergy Cooperative
07.2021 - 05.2023
PM Dishwasher/Restaurant Hostess
Rolling Oaks Supper Club
11.2019 - 03.2020
Food Service Worker
McDonald's Restaurant
08.2019 - 11.2019
No Degree - Communications
University of Wisconsin - Eau Claire
High School Diploma -
Barron High School
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