Elsie McGuffey
Baton Rouge,LA
Summary
Current student in Sterile Processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sterile Processing position. Ready to help team achieve company goals.
Reliable team player known for adapting to changing needs and consistently delivering results. Known for attention to detail, strong organizational skills, and effective communication.
Overview
4
4
years of professional experience
Work History
Patient Account Representative 2
Our Lake of the Lake Hospital
Baton Rouge, LA
05.2026 - Current
- Processed patient accounts, ensuring accurate billing and timely follow-up on outstanding balances.
- Resolved patient inquiries regarding insurance coverage and payment options efficiently.
- Coordinated with healthcare providers to obtain necessary documentation for account resolution.
- Implemented workflow improvements, enhancing accuracy in claims processing by collaborating with team members.
ITS SR Claims Adjustment Processor
Blue Cross Blue Shield of Louisiana
Baton Rouge, La.
11.2024 - 11.2025
- Accurate processing of claims edits, determining primacy for the Coordination of Benefits (COB), adjusting previously paid claims and initiating procedures to recover funds on overpaid claims. Analyzing, investigating, and resolving problem cases; executing recovery processes; and completing special projects. Accountable for complying with all laws and regulations that are associated with duties and responsibilities.
Financial Counselor
Hematology Oncology Clinic
Baton Rouge, La
10.2022 - 11.2024
- Responsible for monitoring and collecting the financial responsibility of the patients. Keep patient’s insurance benefits up to date in Onco EMR, G4, and Centricity. View patient’s services for diagnosis and insurance coverage appropriateness. Perform daily tasks of building, approving and answer Manage Cares. Submit authorizations are diagnostic tests/imaging and medications.
Education
Human Resources Management Certificate - Sterile Processing
Herzing University
New Orleans, LA11-2026
Medical Billing/Coding Specialist Diploma - undefined
Delta College of Arts and Technology
07-2006
Medical Assistant Diploma - undefined
Remington College
05-2000
No Degree - Sterile Processing
Herzing University
New Orleans, LA11-2026
Skills
- Medical office procedures
- Patient registration
- Claim processing
- Friendly, positive attitude
- Customer relations
- Microsoft Office Suite
- Insurance verification
- Schedule appointments
- Processing payments
- Hospital billing/coding
- Teamwork and Collaboration
- HR policies and procedures
- Patient account management/Doctor communication
- Insurance coding (ICD-10 and CPT)
Timeline
Patient Account Representative 2
Our Lake of the Lake Hospital
05.2026 - Current
ITS SR Claims Adjustment Processor
Blue Cross Blue Shield of Louisiana
11.2024 - 11.2025
Financial Counselor
Hematology Oncology Clinic
10.2022 - 11.2024
Medical Billing/Coding Specialist Diploma - undefined
Delta College of Arts and Technology
Medical Assistant Diploma - undefined
Remington College
Human Resources Management Certificate - Sterile Processing
Herzing University
No Degree - Sterile Processing
Herzing University