Elsie White
Cary,North Carolina
Summary
Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.
Overview
7
7
years of professional experience
Work History
Dispatcher Manager
Westwood Logistics
Durham, NC
06.2018 - 01.2023
- Utilized GPS systems to track vehicle locations in real time.
- Maintained compliance with local laws related to transportation regulations.
- Scheduled maintenance appointments for fleet vehicles when necessary.
- Monitored and tracked the progress of drivers and shipments to ensure on-time delivery.
- Completed human resources duties by hiring, terminating and conducting performance reviews and onboarding classes.
- Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
- Advised personnel about accidents, weather conditions or other hazards.
- Fostered positive relationships with brokers.
Office Assistant
Fairweather & Sons
Raleigh, NC
11.2015 - 06.2018
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained business records by updating customer information.
- Conducted office inventory checks and requested restock of supplies.
- Collected and coded various documents to prepare for filing, storage and processing.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Dispersed incoming mail to correct recipients throughout office.
- Proofread and corrected correspondence and reports for error-free documentation.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Computed, recorded and proofread data or reports.
- Typed, formatted and edited correspondence and other documents.
Education
Associate of Applied Science - Psychology
Guilford Community College
Greensboro, NC05-2014
Skills
- Employee Training
- Incident Reporting
- Scheduling expertise
- Route Planning
Affiliations
- I volunteer for a local animal rescue. Over the last 4 years I have fostered 35 dogs.
Timeline
Dispatcher Manager
Westwood Logistics
06.2018 - 01.2023
Office Assistant
Fairweather & Sons
11.2015 - 06.2018
Associate of Applied Science - Psychology
Guilford Community College
Similar Profiles
Riley SimmonsRiley Simmons
Intern at Westwood Professional ServicesIntern at Westwood Professional Services
Kieran BroderickKieran Broderick
Summer Renovation Projects Crew Member at The Westwood SchoolSummer Renovation Projects Crew Member at The Westwood School
Xavier LandersXavier Landers
Assistant Manager at Westwood Recreation DepartmentAssistant Manager at Westwood Recreation Department