During my time at Tilly's, I have proven skills in promoting products and boosting revenue by connecting with customers, and effectively communicating sales recommendations. I am well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. I enhance store loyalty with unparalleled support. While continuing to be an outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tilly's World Of Jeans And Tops
Wesley Chapel
11.2023 - Current
Received employee of the month award within first month of employment
Organized store by returning merchandise to proper areas and restocked displays.
Developed promotional strategies to increase sales volume.
Answered store and merchandise questions and led customers to wanted items.
Maintained cleanliness of store environment including floors, windows, displays.
Answered customer inquiries regarding product features, pricing, and availability.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Collected payments and provided accurate change.
Answered incoming telephone calls to provide store, products and services information.
Used technology resources to assist customers in locating and selecting items.
Received and displayed product shipments on store retail shelves upon delivery.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL
06-2025
Skills
Customer service
Sales strategy
Visual merchandising
Point of sale operations
Inventory management
Team collaboration
Affiliations
Music
Acting
Men of tomorrow program involvement
Accomplishments
Honor roll recognition's
Leadership role in costuming
Languages
English
Full Professional
Spanish
Limited
Extracurricular Activities
I joined the Tampa Alphas GZL Educational Foundation organization “Men of Tomorrow.” Currently within this program I have met more role models that educate me on African American history while also providing workshops where we learn about finance, dieting and mental health. We also hold fundraisers and volunteer opportunities to be involved. This year our program received the opportunity to march in the Martin Luther King Jr parade and handed out beads as our junior step team performed with Alpha phi alpha members.