Elva Rangel-Escobar
Lexington,KY
Summary
Punctual key holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with several years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
2027
2027
years of professional experience
2005
2005
years of post-secondary education
Work History
Key Carrier
Marshalls Department Store
Nicholasville, Kentucky
09.2024 - Current
- Assisted customers with inquiries and product selection.
- Maintained store presentation and organized merchandise displays.
- Supported sales associates during peak hours and busy events.
- Collaborated with team members to create a positive shopping experience.
- Trained new staff on store policies and customer service standards.
- Handled customer complaints effectively and maintained professionalism.
- Stocked shelves with merchandise and kept store clean and organized.
- Followed opening and closing procedures as outlined by the manager.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Provided excellent customer service to ensure customer satisfaction.
- Organized backroom stock areas according to company guidelines.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Reconciled daily register receipts against shift reports for accuracy.
- Greeted customers, provided assistance and answered inquiries.
- Assisted other departments as needed with stocking shelves, cleaning up spills or assisting customers.
Retail Sales Associate
Marshalls Department Store
Lexington, KY
11.2002 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance store aesthetics.
- Operated cash register and processed transactions efficiently.
Registrar
Fayette County Public Schools
Lexington, KY
07.2014 - 07.2023
- Managed student enrollment processes efficiently and accurately.
- Coordinated records maintenance and compliance with district policies.
- Implemented data entry procedures for student information systems.
- Developed training materials for new staff on registration protocols.
- Maintained confidentiality of sensitive student information consistently.
- Prepared documents for registration, enrollment, and graduation processes.
- Processed patient medical records requests in compliance with HIPAA guidelines.
Line Leader
Scentsy Wickless Candles
Lexington, KY
01.2004 - 12.2009
- Supervised daily production activities on manufacturing floor.
- Coordinated workflow among team members for efficiency.
- Trained new employees on safety and operational procedures.
- Trained new hires on the use of machinery and standard operating procedures for the line.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
Immigration Paralegal
Ahmad Law
Lexington, KY
- Prepared immigration applications and petitions for various visa categories.
- Conducted legal research on immigration laws and policy updates.
- Assisted clients with document collection and submission processes.
- Prepared legal petitions, applications, and other documents related to immigration cases.
- Communicated regularly with clients via phone, email or mail regarding the progress of their cases.
Education
Henry Clay
Lexington, KYSkills
- Customer service
- Team Leader
- Coaching and Training
- Spanish Interpreter
- Paralegal
- Key carrier
- Customer Service Coordinador
- Medical Trained
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Key Carrier
Marshalls Department Store
09.2024 - Current
Registrar
Fayette County Public Schools
07.2014 - 07.2023
Line Leader
Scentsy Wickless Candles
01.2004 - 12.2009
Retail Sales Associate
Marshalls Department Store
11.2002 - Current
Immigration Paralegal
Ahmad Law
Henry Clay