ELVIA ARIAS
Philadelphia,PA
Summary
Dynamic professional with extensive experience in customer service and cash handling at Sunray Farmacy. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in inventory management and training new staff, consistently ensuring operational efficiency and a welcoming environment. Committed to delivering exceptional service and fostering positive guest experiences. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
13
13
years of professional experience
Work History
Cashier
sunray farmacy
Philadelphia, Pennsylvania
01.2019 - 04.2024
- Processed customer transactions efficiently at Sunray Farmacy.
- Maintained accurate cash drawer during shifts at Sunray Farmacy.
- Assisted customers in locating products and answering inquiries at Sunray Farmacy.
- Collaborated with team members to ensure smooth store operations at Sunray Farmacy.
- Managed inventory by restocking shelves and organizing displays at Sunray Farmacy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Handled returns and exchanges according to company policies at Sunray Farmacy.
- Trained new cashiers on register operation and customer service protocols at Sunray Farmacy.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
Hostel Receptionist
American Cut
New York, New York
09.2015 - 02.2018
- Managed check-in and check-out processes efficiently and accurately.
- Provided information about local attractions, enhancing guest experiences.
- Handled booking inquiries through phone, email, and in-person communications.
- Maintained cleanliness and organization of the reception area consistently.
- Assisted with housekeeping duties when needed including cleaning rooms, stocking supplies, changing linens.
- Maintained an up-to-date knowledge of daily events at the hostel to help provide guests with accurate information.
Housekeeping Supervisor
leon heart maintenaces
Newark, New York
05.2012 - 10.2016
- Supervised daily cleaning operations for residential and commercial properties.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient usage.
- Developed training materials to enhance staff knowledge on housekeeping procedures.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Stocked room attendant carts with supplies to keep carts organized and clean.
Food Waiter
latino restaurant
Newark, New York
11.2010 - 05.2011
- Assisted guests in selecting menu items by providing detailed descriptions.
- Maintained cleanliness of dining area and ensured proper table settings.
- Removed dirty dishes from tables in a prompt and efficient manner.
- Supported team members during busy shifts to ensure smooth operations.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders to tables promptly while ensuring accuracy of order.
Education
High School Diploma -
Louis Bra
New York, NYSkills
Cash handling
Inventory management
Customer assistance
Transaction processing
Register operation
Customer relationship management
Training new staff
Effective communication
Team collaboration
Attention to detail
Patience and empathy
Refunds and exchanges
Inventory control
Order packaging
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
sunray farmacy
01.2019 - 04.2024
Hostel Receptionist
American Cut
09.2015 - 02.2018
Housekeeping Supervisor
leon heart maintenaces
05.2012 - 10.2016
Food Waiter
latino restaurant
11.2010 - 05.2011
High School Diploma -
Louis Bra