Elvia Rodriguez Barajas
Bakersfield,CA
Summary
Previous employment was as a dedicated front desk receptionist for Oppenheimer Eye Clinic in the Key West, Florida. With excellent experience in clerical work with a positive attitude. Maintains professional appearance, demeanor, and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Oppenheimer Eye Clinic
Key West, Florida
08.2024 - 02.2025
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Assisted with scheduling appointments for clients and visitors.
- Verified insurances and copays
Office Services Technician
Kern County Department Of Human Services
Bakersfield, CA
05.2024 - 07.2024
- Collaborated with other departments to ensure smooth operations across all areas.
- Scheduled meetings, conference calls or webinars according to organizational needs.
- Checked and tracked visitors and call in line
- Front counter assistance (Social workers, visitors, and foster parents)
- Performed clerical duties: Outlook appointment scheduling, data entry, scanning documents, screening transmitting messages, and answering phone calls
- Monitor and maintain office inventory
- Actively participate in the planning and execution of department events
- Facilitate communication amongst staff
Office Services Assistant
Kern County Public Services
Bakersfield , CA
05.2023 - 05.2024
- Answered calls to address customer inquiries, confirm appointments and provide service information.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Implemented customer service policies and procedures for consistent performance standards.
Customer Service
Amazon
1601 Petrol Rd
02.2021 - 05.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Followed verbal and written instructions to properly move and ship products.
Education
Arts - Liberal Arts And General Studies
Bakersfield College
Bakersfield, CA08.2020
Skills
- Calm and professional under pressure
- Multitasking and and Organization
- Bilingual
- Teamwork
- Organizing and Categorizing
- Customer Satisfaction
- Outlook and excel experience
- Administrative skills
Timeline
Front Desk Receptionist
Oppenheimer Eye Clinic
08.2024 - 02.2025
Office Services Technician
Kern County Department Of Human Services
05.2024 - 07.2024
Office Services Assistant
Kern County Public Services
05.2023 - 05.2024
Customer Service
Amazon
02.2021 - 05.2023
Arts - Liberal Arts And General Studies
Bakersfield College