Dynamic, bilingual customer service professional with proven teamwork and communication skills developed through experience at Lowe's Home Improvement. Adept at managing outdoor operations and multitasking effectively, consistently achieving high customer satisfaction through attentiveness and a positive attitude. Thrives in fast-paced environments while ensuring safety and efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Lowe's Home Improvement
Lakeland Highlands, FL
09.2024 - Current
Operated forklifts and pallet jacks to move and restock mulch, pavers, decorative rocks, soil, and other heavy lawn materials
Assisted customers in locating products and offered advice on landscaping and seasonal plant care
Loaded customer vehicles with bulk materials safely and efficiently
Maintained a clean and safe outdoor sales area by sweeping, watering, and organizing displays
Assembled seasonal merchandise and promotional signage
Internship
Rescon Restoration & Construction
Ocala, FL
10.2023 - 03.2024
Cleaned, repaired, and restored property damaged by water, fire, storms, or other traumatic events
Customer support; provided live translation between management and employees
Moved/loaded inventory to warehouse/delivery trucks
Maintained positive attitude and extensive knowledge of products