Elvis Vasquez
Secaucus,NJ
Summary
Dedicated maintenance supervisor with over a decade of experience overseeing operations for residential buildings. Known for maintaining high standards of quality and professionalism, with a keen attention to detail. Recognized for reliability and integrity while fostering a collaborative team environment. Committed to ongoing professional development and contributing to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Supervisor
Greystar
Secaucus, NJ
03.2020 - Current
- Assigned, trained and managed service staff to ensure quality customer service.
- Developed and implemented departmental policies and procedures for efficient operations.
- Monitored daily performance of team members to ensure compliance with company standards.
Service Technician
hekemian
Hackensack, NJ
08.2013 - 03.2020
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
Education
High School Diploma -
Wood-ridge
Wood-Ridge, NJ06-2013
Skills
- Task Delegation
- Employee engagement
- Management experience
- Service Order Flow
- Technical knowledge
- Complaint Handling
- Data Entry
- Report Generation
- High-energy attitude
- Microsoft Excel
- Building rapport
Languages
Spanish
Native/ Bilingual
Certification
- EPA Universal
Timeline
Service Supervisor
Greystar
03.2020 - Current
Service Technician
hekemian
08.2013 - 03.2020
- EPA Universal
High School Diploma -
Wood-ridge
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