Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elwer Marron

Houston

Summary

Professional with strong experience in logistics and coordination, prepared for this role. Adept at managing dispatch operations, optimizing routes, and ensuring timely deliveries. Focused on team collaboration and achieving results, adaptable to changing needs. Reliable with strong communication, problem-solving, and organizational skills.

Developed strong communication and coordination skills in high-paced logistics environment. Demonstrated ability to manage multiple tasks and ensure smooth operations. Transitioning to new field to apply transferable skills in problem-solving and efficient workflow management.

Overview

8
8
years of professional experience

Work History

Dispatcher Coordinator

Metropolitan Transit Authority - METRO
02.2017 - 12.2024
  • Improved customer satisfaction with timely and accurate dispatching of service requests.
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 50 fleet vehicles.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Education

High School Diploma -

Stephen F. Austin High School
Houston, TX
05-2011

Skills

  • Dispatch software
  • Route planning
  • Incident reporting
  • Logistics management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispatcher Coordinator

Metropolitan Transit Authority - METRO
02.2017 - 12.2024

High School Diploma -

Stephen F. Austin High School
Elwer Marron