Elyce Velazquez
Encino,CA
Summary
Hardworking Sales Associate with 4+ years experience of high-quality customer service. Excellent communication and active listening skills, with the determinant to help customers and provide a positive buying experience. The highest selling sales associate per hour since February 2023.
Overview
7
7
years of professional experience
Work History
Key Holder
Awe Inspired Powered By Leap Inc.
12.2022 - Current
- Assisted with team responsibilities by cleaning, sales, product merchandising, and opening and closing procedures for multiple stores in the Melrose cluster.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Mentored new sales associates to contribute to store's positive culture.
Administrative Assistant/Receptionist
BluPrint Home Loans
08.2020 - 08.2022
- Ordered and arranged deliveries and confirmed receipt of gifts with clients and revered partners.
- Scheduled office meetings, client appointments, managed loan officer's calendar, arranged and confirmed all travel and accomodations.
- Contacted home buyers and refinance clients to set up initial appointments and gathered loan applications and financial documents.
Sales Associate
H&M
07.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Administrative Assistant/Receptionist
NSB Financial
02.2017 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed Loan Officer's calendar by scheduling and confirming appointments, signings, training, etc.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Biochemistry
Los Angeles Pierce College
Woodland Hills, CA02.2024
Biochemistry
Mount San Antonio College
Walnut, CA08.2022
High School Diploma -
Walnut High School
Walnut, CA06.2018
Skills
- Dependable and reliable
- Experienced and efficient with POS
- Strong organization, multitasking, and time management skills
- Excellent communication and interpersonal skills
- Adaptable to Changing Demands
Timeline
Key Holder
Awe Inspired Powered By Leap Inc.
12.2022 - Current
Administrative Assistant/Receptionist
BluPrint Home Loans
08.2020 - 08.2022
Sales Associate
H&M
07.2019 - 08.2020
Administrative Assistant/Receptionist
NSB Financial
02.2017 - 04.2019
Biochemistry
Los Angeles Pierce College
Biochemistry
Mount San Antonio College
High School Diploma -
Walnut High School
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