Rolando Nunez
Las Vegas
Summary
Motivated Computer Engineering student seeking a paid internship to apply technical and problem-solving skills. Experienced in customer service and keyholder responsibilities, demonstrating leadership, reliability, and strong communication. Quick learner with keen interest in technology.
Overview
5
5
years of professional experience
Work History
Key Holder
Oakley
Las Vegas, NV
08.2024 - Current
- Supervised bank deposits and security procedures to support store opening and closing.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Key Holder
Fox Racing
Las Vegas, NV
07.2022 - 06.2024
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Assisted in general housekeeping to maintain store image.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Collaborated with management to determine key tasks and delegate to staff members.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Partnered with store leadership team to learn and understand management processes and reports.
Sales Associate
Fox Racing
Las Vegas, NV
05.2022 - 07.2023
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
Courtesy Clerk
Albertson's
Las Vegas, NV
06.2021 - 05.2022
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Maintained store cleanliness and sanitation through sweeping store and cleaning restrooms.
Education
Bachelor of Science - Computer Engineering
University of Nevada, Las Vegas
Las Vegas, NV12-2027
Associates Degree - Computer Science and Programming
College Of Southern Nevada
Las Vegas, NV05-2025
Associate of Science - Engineering
Southwest Career And Technical Academy
Las Vegas, NV05-2023
Skills
- Dependable and Reliable
- Outgoing and Friendly
- Positive Attitude
- Teamwork and Collaboration
- Effective Communication
- Multitasking and Prioritization
- Creative Problem Solving
- Customer service
- Daily reporting
- Cash handling accuracy
- Training and mentoring
- Bank deposits
Timeline
Key Holder
Oakley
08.2024 - Current
Key Holder
Fox Racing
07.2022 - 06.2024
Sales Associate
Fox Racing
05.2022 - 07.2023
Courtesy Clerk
Albertson's
06.2021 - 05.2022
Bachelor of Science - Computer Engineering
University of Nevada, Las Vegas
Associates Degree - Computer Science and Programming
College Of Southern Nevada
Associate of Science - Engineering
Southwest Career And Technical Academy