Elyjah Clements
Delaware,OH
Summary
I am a confident sophomore in high school eager to grow my skills and transition from the restaurant industry to gain a broader range of work experience. With a strong background as a dedicated host, cashier, game developer, and eye in fashion, I excel in customer service roles.
I have a proven track record of handling transactions with precision and efficiency while consistently delivering a positive customer experience. My exceptional communication and problem-solving skills thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Host
Shorty's
08.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Assisted in training new hosts on seating protocols and customer service standards.
- Handled guest inquiries and complaints, resolving issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of host stand and waiting area.
- Monitored dining room activity to ensure smooth operations during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Processed customer transactions accurately and efficiently.
Volunteer
Humane Society of Delaware County
04.2022 - Current
- Assisted in daily care and feeding of shelter animals, ensuring health and well-being.
- Maintained cleanliness of animal enclosures, promoting a safe environment for animals and visitors.
- Conducted animal socialization sessions, improving behavior and adoptability of shelter pets.
Restaurant Waiter
J Gumbo's
04.2024 - 08.2024
- Provided prompt and friendly service to enhance dining experience.
- Assisted in menu presentation, ensuring accurate descriptions of dishes.
- Coordinated with kitchen staff to fulfill customer orders efficiently.
- Managed table settings and maintained cleanliness in dining area.
- Handled cash, credit, and gift card payments securely.
Paper Route Carrier
Daily Chief-Union
04.2020 - 10.2022
- Delivered newspapers efficiently across designated routes, ensuring timely distribution to customers.
- Managed customer interactions, addressing inquiries and resolving issues promptly.
- Organized delivery schedules to optimize route efficiency and minimize delays.
- Maintained accurate records of deliveries and customer feedback for improved service quality.
Education
Sophmore (HS) Biology Engineering
Delaware Area Career Center South Campus
4565 Columbus Pike, Delaware, OH 43015High School Student Sophmore
GOAL Digital Academy
248 N Washington St, Delaware, OH 43015Skills
- Customer service
- Active listening
- Customer relations
Timeline
Host
Shorty's
08.2024 - Current
Restaurant Waiter
J Gumbo's
04.2024 - 08.2024
Volunteer
Humane Society of Delaware County
04.2022 - Current
Paper Route Carrier
Daily Chief-Union
04.2020 - 10.2022
Sophmore (HS) Biology Engineering
Delaware Area Career Center South Campus
High School Student Sophmore
GOAL Digital Academy
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