Proactive leader known for strong relationship-building and goal-setting skills. Experience in training staff and enhancing customer engagement results in increased sales and customer loyalty.
Work History
Manager
2 Years 3 Months
Trailside Dry Cleaners | 05.2024 - Current
Managed daily operations, optimized workflow and service delivery.
Implemented quality control measures, enhancing garment care standards.
Developed employee schedules to optimize labor efficiency and service coverage.
Sales Associate
5 Months
Brighton Ski Resort | 11.2024 - 04.2025
Assisted customers with garment selection and care instructions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
5 Years 6 Months
Trailside Dry Cleaners | 11.2018 - 05.2024
Provided exceptional customer service, resolving inquiries and concerns promptly.
Trained new staff on operational procedures and customer engagement techniques.
Built relationships with customers to encourage repeat business.
Education
High School Diploma
Brighton High School | Cottonwood Heights, UT | 05-2021