Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Timeline
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Elyse Tucker

Elyse Tucker

Georgetown,TX

Summary

Versatile and dynamic professional with a proven track record in customer service and inventory management, honed at companies like Starbucks. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and organizational skills. Renowned for adaptability and a commitment to professional ethics, consistently achieving and surpassing sales targets.

Overview

6
6
years of professional experience

Work History

Optician

Walmart
05.2023 - 12.2024
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.

Lounge Barista

Teapioca Lounge
01.2022 - 05.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Starbucks
12.2019 - 10.2020
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Restaurant Hostess

Texas Roadhouse
07.2018 - 11.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Completed daily side work and opening and closing duties without fail.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

Pflugerville High School
Pflugerville, TX
06-2020

Skills

  • Customer service
  • Computer skills
  • Insurance billing
  • Retail sales
  • Attention to detail
  • Time management
  • Inventory management
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Safety protocols
  • Professional ethics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsCareer advancement

Quote

The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides

Timeline

Optician

Walmart
05.2023 - 12.2024

Lounge Barista

Teapioca Lounge
01.2022 - 05.2022

Barista

Starbucks
12.2019 - 10.2020

Restaurant Hostess

Texas Roadhouse
07.2018 - 11.2019

High School Diploma -

Pflugerville High School

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Elyse Tucker