Elyse Velasquez
Patient Care Coordinator
Brooklyn,NY
Summary
Skilled, Resourceful and Results driven, Patient Care Coordinator with [10+] years of proven ability to efficiently prioritize and manage multiple tasks in a fast paced Clinical Setting. Possess excellent organizational and interpersonal skills, a team player, motivated toward goal achievement. Maintain the highest standards of ethics, professionalism and regulatory compliance throughout the healthcare system.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Patient Care Coordinator
Lincoln Medical And Mental Health Center
The Bronx, NY
11.2012 - Current
- Establish exceptional patient care to a diverse community to ensure Integrity, Compassion, Accountability, Respect, and Equality to ensure Patient Satisfaction.
- Primarily responsible for registering patients, Update Demographic Information, Verify Insurance, Schedule Crisis, Triage, Psych Evaluations, Intakes and Follow Up Appointments while collecting copays. Scan all IDs, Insurance Cards and all paperwork needed for the intake process, such as IEP, Physical, and School Reports.
- Greet Patients in a professional manner, answer and screen phone calls to appropriate outpatient departments. Conduct reminder appointments for next day as well as Scrubbing Schedules the day before.
Franchise Owner
JAN-PRO Cleaning Systems
Edison, NJ
06.2005 - 07.2012
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Expanded business 100% by hiring and training staff, finding new locations and marketing franchises to local consumers.
Education
High School Diploma -
Sarasota High School
Sarasota, FL 09.1989 - 06.1990
Business Administration And Management
Broward College
Fort Lauderdale, FLSkills
Bilingual
EPIC, DX, SOARIAN, UNITY, QUADRAMED
Proficient in Microsoft Suite
Multitasking,Team Player
Organizational and Interpersonal skills
Worked various Outpatient Clinics CHILD PSYCH,ADULT PSYCH,OBGYN,GERIATRICS,URGENT CARE,ORTHO,ENT,DENTAL,VASCULAR, SURGERY,CARDIOLOGY,PEDIATRICS ,MEDICINE PAVILION AND EMERGENCY DEPT
Certified in Preventing and Managing Crisis Situations
Dealing with irate patients you are taught preventative measures, in handling situations that can get out of hand, I am capable of redirecting patients to ensure a positive and efficient outcome.
Timeline
Patient Care Coordinator
Lincoln Medical And Mental Health Center
11.2012 - Current
Franchise Owner
JAN-PRO Cleaning Systems
06.2005 - 07.2012
High School Diploma -
Sarasota High School
09.1989 - 06.1990
Business Administration And Management
Broward College