Sarahi Jauregui Vargas
Council Bluffs,IA
Summary
Dynamic Patient Care Coordinator with a proven track record at Imagen Body Sculpting and Cosmetic Center, excelling in patient documentation and care coordination. Bilingual and committed to enhancing patient satisfaction through exceptional customer service and HIPAA compliance, I effectively streamlined communication and reduced wait times, ensuring optimal health outcomes.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Imagen Body Sculpting And Cosmetic Center
03.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Kennel Technician
S&B Kountry Kennel
04.2024 - 03.2025
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Fostered positive and calming atmosphere for anxious pets with introduction of soothing music and pheromone diffusers in kennels.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Sales Associate
BootBarn
09.2022 - 03.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Saint Albert's Catholic School
Council Bluffs, IALicense - Nursing, LPN
Metropolitan Community College
Omaha, NE02-2027
Skills
- Patient documentation
- Patient care coordination
- Customer service
- Patient confidentiality
- Bilingual
- Multitasking
- HIPAA compliance
- Patient education
- Medical terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Coordinator
Imagen Body Sculpting And Cosmetic Center
03.2025 - Current
Kennel Technician
S&B Kountry Kennel
04.2024 - 03.2025
Sales Associate
BootBarn
09.2022 - 03.2024
High School Diploma -
Saint Albert's Catholic School
License - Nursing, LPN
Metropolitan Community College