Elysia Cyrus
McDermott,OH
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Experienced in handling high-volume customer needs.
Overview
9
9
years of professional experience
Work History
Server
Reece Brown
Portsmouth, OH
04.2025 - 03.2026
- Managed customer orders and ensured timely delivery of food and beverages.
- Trained new staff on service standards and operational procedures.
- Maintained clean and organized dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored inventory levels and assisted in supply ordering processes.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cosmetologist
Gary Moore
Portsmouth, Ohio
04.2023 - 04.2025
- Provided consultations to clients on beauty treatments, products and services
- Created customized hair styles according to client's preferences and facial features
- Performed haircuts, coloring, highlighting and styling techniques
- Managed appointments through scheduling software program
- Assisted customers in selecting appropriate retail products for their needs
- Maintained accurate records of customer services provided
- Engaged with customers by providing friendly conversation during services
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business
- Backed up reception desk by answering phones, scheduling appointments and processing payments
- Assisted with basic bookkeeping, filing and maintaining clients' records
- Responded to customer inquiries by phone, email, and in person
Retail Sales Associate
Darla Baker
Lucasville, Ohio
07.2019 - 11.2019
- Assisted customers with finding the right product for their needs
- Provided product information and answered customer questions
- Demonstrated knowledge of store products and services
- Stocked shelves with merchandise according to company standards
- Handled customer complaints in a professional manner
- Completed transactions in an efficient manner while providing excellent customer service
- Assisted with unloading delivery trucks and stocking shelves with new merchandise
- Inspected purchased items for defects before handing them over to customers
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Helped customers by answering questions and locating merchandise
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise
- Greeted customers, provided information about products and services
Daycare Assistant
Roots Child Care
Portsmouth
08.2018 - 04.2019
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Developed positive relationships with parents through communication about their child's daily activities.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Balanced schedules to promote optimal rest, play and educational periods.
Mr. Gattis Pizza
Tim Knauff
Portsmouth, OH
05.2017 - 07.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
Education
Paramount Beauty Academy -
Paramount Beauty Academy
Portsmouth, Ohio04.2023
High School Diploma -
Northwest High School
McDermott, OH05.2020
Skills
Scheduling appointments
Reflective listening
Clear communication
Active listening
Sales expertise
Fast learner
Highly dependable
Customer consultation
Timeline
Server
Reece Brown
04.2025 - 03.2026
Cosmetologist
Gary Moore
04.2023 - 04.2025
Retail Sales Associate
Darla Baker
07.2019 - 11.2019
Daycare Assistant
Roots Child Care
08.2018 - 04.2019
Mr. Gattis Pizza
Tim Knauff
05.2017 - 07.2018
Paramount Beauty Academy -
Paramount Beauty Academy
High School Diploma -
Northwest High School