Elyssa Clark
DeBary,FL
Summary
Dynamic leader with proven success in team leadership and customer service excellence, notably at John Knox Village of Florida. Skilled in fostering a safe, productive environment and resolving customer issues effectively. Demonstrates exceptional problem-solving and training abilities, enhancing team performance and guest satisfaction. Achieved significant improvements in team motivation and safety standards.
Overview
7
7
years of professional experience
Work History
Shift Lead Server
John Knox Village Of Florida
06.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Babysitter
Multiple Families
04.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Volleyball Coach
YMCA Of The Suncoast
08.2022 - 12.2023
- Prepared athletes for special competitions and tournaments.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Streamlined communication between players, parents, and staff through the use of online platforms and regular meetings.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
Education
No Degree - General Education
Trinity College of Florida
Trinity, FloridaHigh School Diploma -
University High School
Orange City, FloridaSkills
- Customer service focus
- Workplace Safety
- Team motivation
- Guest service
- Decision-making capabilities
- Positive Attitude
- Problem-Solving
- Team Leadership
- Training Assistance
- Flexible Schedule
- Goal Setting and Tracking
Timeline
Volleyball Coach
YMCA Of The Suncoast
08.2022 - 12.2023
Shift Lead Server
John Knox Village Of Florida
06.2022 - Current
Babysitter
Multiple Families
04.2017 - Current
No Degree - General Education
Trinity College of Florida
High School Diploma -
University High School
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