Elzada Coley

• Greeted customers entering store and responded promptly to customer needs.
• worked flexible schedules and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.

• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.

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• Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
• Maintained clean and organized front desk areas to uphold polished company image.
• Improved data accuracy, entering and updating records in database with keen eye for detail.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Tagged and prepared new merchandise for retail sales.

• Kept all kitchen areas clean, tidy and free of hazards.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation
• Followed all food safety regulations while preparing meals for patients.
• Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.