Emelen Mikelić
Brooklyn,NY
Summary
Results-driven sales associate known for exceptional customer service and effective inventory management. Adept at product knowledge and problem-solving, ready to contribute to a dynamic retail environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Consignment Brooklyn
Brooklyn, NY
07.2021 - 08.2022
- Assisted customers with product selection and provided personalized service.
- Managed inventory by organizing merchandise and maintaining stock levels.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new associates on sales techniques and store policies.
- Processed transactions using a point-of-sale system.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records related to sales for store management.
Sales Associate
Natty Garden and Pet Shop
Brooklyn, NY
06.2021 - 08.2021
- Assisted customers in selecting plants and gardening supplies.
- Provided information on plant care and gardening techniques to customers.
- Processed customer transactions using point-of-sale systems.
- Described merchandise and explained use, operation and care.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Associate
Ziani Fine Italian Clothing
Manhattan, New York
06.2020 - 08.2020
- Maintained store organization and ensured product displays were visually appealing.
- Collaborated with team members to restock merchandise promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers with product selection, sizing and styling.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Associate of Arts - Fashion
Elisava Barcelona School of Engineering And Design
Barcelona, Spain07-2023
Bachelor of Arts - Fashion Design
Pratt Institute
Brooklyn, NY01-2022
Associate of Arts - Graphic Design
Pratt Institute
Brooklyn, NY01-2017
Skills
- Customer service
- Product knowledge
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Customer relationship management
- Effective communication
- Problem resolution
- Attention to detail
- Excellent people skills
- POS system operation
- Problem-solving skills
- Sales trends
Timeline
Sales Associate
Consignment Brooklyn
07.2021 - 08.2022
Sales Associate
Natty Garden and Pet Shop
06.2021 - 08.2021
Sales Associate
Ziani Fine Italian Clothing
06.2020 - 08.2020
Associate of Arts - Fashion
Elisava Barcelona School of Engineering And Design
Bachelor of Arts - Fashion Design
Pratt Institute
Associate of Arts - Graphic Design
Pratt Institute