Emalee Meyer
Newton
Summary
Dynamic customer service professional with a proven track record at Johnson's Garden Center, excelling in issue resolution and team collaboration. Recognized for maintaining high customer satisfaction through active listening and effective communication. Skilled in providing accurate product knowledge and handling complaints, ensuring positive outcomes and repeat business.
Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Johnson's Garden Center
04.2015 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Baker/Customer Service/Cashier
Great Harvest Bread Co.
10.2018 - 02.2019
Seasonal Help for the Holidays
Cashier/Customer Service
Cocoadolce
11.2017 - 02.2018
Seasonal Help for the Holidays
Education
High School Diploma -
Meyer Home School
Wichita, KS05-2017
Skills
- Customer service
- Customer support
- Issue resolution
Timeline
Baker/Customer Service/Cashier
Great Harvest Bread Co.
10.2018 - 02.2019
Cashier/Customer Service
Cocoadolce
11.2017 - 02.2018
Customer Service Associate
Johnson's Garden Center
04.2015 - Current
High School Diploma -
Meyer Home School
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