Emaleigh Lusher
Avella,PA
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Washington Ear, Nose And Throat
Washington, PA
11.2025 - Current
- Conducted routine clinical procedures, maintaining high standards of patient care.
- Educated patients on post-operative care, fostering better recovery practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Server
Longhorn Steakhouse
Washington, PA
11.2024 - 11.2025
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Kings Family Restaurant
Canonsburg, PA
12.2023 - 11.2024
- Processed orders efficiently using point-of-sale systems to ensure accuracy.
- Adapted quickly to changing demands during peak hours, ensuring smooth operations.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Supported team members by training new staff on restaurant protocols and procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Trinity High School
Washington, PASkills
- Medical terminology
- Direct patient care
- HIPPA
- Equipment sterilization
- Adaptable
- Patient management
- Monitoring patient progress
Timeline
Medical Assistant
Washington Ear, Nose And Throat
11.2025 - Current
Server
Longhorn Steakhouse
11.2024 - 11.2025
Server
Kings Family Restaurant
12.2023 - 11.2024
High School Diploma -
Trinity High School