Eman Elazab
Hollis,NY
Summary
Adaptable professional with 6.5+ years of experience in customer service, executive support, data entry, and administrative assistance. Skilled in communication, problem-solving, and organization, with a proven ability to support teams, engage with clients, and manage administrative tasks efficiently. Bilingual in English and Arabic, with a strong commitment to delivering high-quality service and contributing to organizational success.
Overview
8
8
years of professional experience
Work History
Substitute Paraprofessional
NYC Department of Education
Queens, New York
10.2021 - Current
- Assisted teachers with classroom organization, lesson planning, and managing student behavior.
- Supported the creation of a safe and conducive learning environment tailored to students' physical, social, and emotional development.
- Supervised students during class activities, recess, and other school events, ensuring their safety and well-being.
- Helped maintain student records and provided additional support to students with special needs.
Administrative Assistant
Loyal Business Services
Brooklyn, New York
11.2016 - 06.2024
- Greeted clients, answered calls, and directed visitors to appropriate personnel or departments.
- Provided administrative support including composing correspondence, filing, and maintaining records.
- Scheduled appointments and meetings, ensuring efficient time management and calendar coordination.
- Translated and interpreted information between English and Arabic for clients, enhancing communication and service delivery.
Server
Norwinds
Brooklyn, New York
07.2016 - 09.2020
- Provided excellent guest service in a fast-paced environment, ensuring customer satisfaction throughout their dining experience.
- Managed orders, served food and beverages, and maintained a clean and organized dining area.
- Answered incoming calls and made reservations, ensuring smooth restaurant operations.
- Followed sanitation and safety policies to protect both guests and staff.
Education
High School Diploma -
Murray Hill Academy
New York, NYAssociate of Arts - Criminal Justice
Onondaga Community College
Syracuse, NYSkills
- Customer Service & Client Relations
- Data Entry & Documentation Management
- Bilingual: English & Arabic
- Administrative Support & Office Management
- Classroom Management & Educational Support
- Time Management & Multitasking
- Microsoft Excel, Microsoft Word
- Scheduling & Calendar Management
- Sales & Product Knowledge
- Conflict Resolution & Problem-Solving
- Telephone & Reception Duties
- Cash Handling & POS
- SystemsStrong interpersonal and communication skills
- Excellent attention to detail and problem-solving ability
- Ability to adapt to changing environments and handle multiple tasks simultaneously
Timeline
Substitute Paraprofessional
NYC Department of Education
10.2021 - Current
Administrative Assistant
Loyal Business Services
11.2016 - 06.2024
Server
Norwinds
07.2016 - 09.2020
High School Diploma -
Murray Hill Academy
Associate of Arts - Criminal Justice
Onondaga Community College