Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emanuel Blanco Borges

Miami,FL

Summary

Proven sales associate at Suncoast Landing Systems, adept in money handling and exceptional customer service. Skilled in creating engaging displays and fostering customer relationships, leading to increased sales. Trained new team members, enhancing teamwork and collaboration. Achieved notable improvement in customer satisfaction and sales outcomes through strategic adaptations and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

Suncoast Landing Systems
Medley, FL
02.2022 - Current
  • Processed credit card transactions quickly and securely.
  • Computed purchases and received and processed cash or credit payment.
  • Provided accurate information about products, prices and services.
  • Developed trusting relationships with customers by making personal connections.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered store and merchandise questions and led customers to wanted items.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Food Service Worker

Burger King
Miami, FL
04.2021 - 01.2022
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Monitored inventory levels of food items used during meal services.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Acquired new skills to support team and further accommodate customer needs.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Education

Bachelor of Science - Criminal Justice

Florida International University
Miami, FL
08-2024

Skills

  • Money handling
  • Exceptional customer service
  • Teamwork and collaboration
  • Written and oral communication skills
  • Sales trends
  • Hospitality and accommodation
  • Outgoing personality
  • Conflict resolution
  • Sales training
  • Excellent people skills
  • Verbal and written communication
  • Problem-solving skills

Affiliations

  • Wrestling
  • Weight lifting
  • Computer Strategy Games
  • Brazilian Jiu-Jitsu
  • Creative Writing
  • Theology of Early Christian Church

Timeline

Sales Associate

Suncoast Landing Systems
02.2022 - Current

Food Service Worker

Burger King
04.2021 - 01.2022

Bachelor of Science - Criminal Justice

Florida International University

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Emanuel Blanco Borges