Emanuel Cabrera
Bridgeview,IL
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
16
16
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
09.2022 - 10.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Teller Supervisor
PNC Bank
09.2017 - 09.2022
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Counted cash drawers and made bank deposits.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Operations Manager
AMC Theatres
07.2007 - 10.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
No Degree - Business
Harold Washington College
Chicago, ILSkills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Staff Management
- Issue Resolution
- Audit reporting
- Operations Analysis
Timeline
Client Relationship Consultant
U.S. Bank
09.2022 - 10.2023
Teller Supervisor
PNC Bank
09.2017 - 09.2022
Operations Manager
AMC Theatres
07.2007 - 10.2017
No Degree - Business
Harold Washington College
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