Summary
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Emanuel Dilan

Allentown,PA
Emanuel  Dilan

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Work History

Famous Footwear
Allentown, PA

Sales Associate
10.2022 - 01.2023

Job overview

  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.

Education

Louis E Dieruff High School
Allentown, PA

High School Diploma
06.2023

Skills

  • Inventory Control Procedures
  • Cash Handling Accuracy
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Stockroom Upkeep
  • Customer Service
  • Store Opening and Closing
  • Product Recommendations
  • Order Processing
  • Relationship Selling
  • Sales Goals Attainment
  • Merchandising
  • Flexible Schedule
  • Upselling Techniques
  • Stocking and Receiving
  • Cash Handling
  • Merchandising Knowledge
  • Display Setup
  • Problem-Solving
  • Policy and Procedure Adherence
  • Team Player Mentality
  • Product Sales
  • Outgoing Personality
  • Excellent Communication Skills
  • Cash Register Operation
  • Retail Store Operations
  • Energetic Self-Starter
  • Customer- and Service-Oriented
  • Listening Skills
  • Written and Oral Communication Skills
  • Friendly and Outgoing
  • Reading Comprehension Skills
  • Reliable and Punctual

Languages

English
Full Professional
Spanish
Limited

Timeline

Sales Associate

Famous Footwear
10.2022 - 01.2023

Louis E Dieruff High School

High School Diploma
Emanuel Dilan