Emanuel Gutierrez
Houston,TX
Summary
Adept at relationship management and quality control, I leveraged my skills at Volkswagen Of Clear Lake to enhance client satisfaction and streamline operations. With a knack for utilizing detailed analysis and client interactions to drive repeat business and ensure product excellence, my approach consistently aligns with employer needs, showcasing a blend of hard and soft skills.
Overview
8
8
years of professional experience
Work History
Server
Local Foods Connection
Houston , TX
08.2023 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
CLIENT ADVISOR
Volkswagen Of Clear Lake
Houston, USA
08.2022 - 07.2023
- Demonstrated proficiency in using various software applications related to client relations
- Maintained records of client interactions, transactions, comments, and complaints
QUALITY CONTROL INSPECTOR
Welding Outlets Inc
Houston, USA
03.2017 - 02.2021
- Developed detailed reports to document quality control findings
- Followed standard operating procedures during daily inspection activities
- Conducted tests on materials, components and finished goods to verify quality specifications
- Ensured that all products met customer requirements prior to shipment
- Analyzed data from inspection activities to identify trends in product quality
- Utilized a variety of measuring instruments to evaluate parts for accuracy
Education
Associate of Science - Procces Technology
Lone Star College
Houston, TX12-2025
Skills
- Relationship Management
- Client Requirements
- Quality control
- Teller Transactions
- Client Interactions
- Sales License
Languages
- English, Native
- Spanish, Bilingual
Timeline
Server
Local Foods Connection
08.2023 - Current
CLIENT ADVISOR
Volkswagen Of Clear Lake
08.2022 - 07.2023
QUALITY CONTROL INSPECTOR
Welding Outlets Inc
03.2017 - 02.2021
Associate of Science - Procces Technology
Lone Star College
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