Emanuel Perez
Rowland Heights,CA
Summary
I am Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Positive role model with a focus on team leadership, personnel support, and building customer relationships. With hands-on experience, eager to learn new skills and advance knowledge. Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Banana Bay Restaurant
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Victorias Mexican Restaurant
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Construction Worker
Gardea Construction
05.2022 - 08.2022
- Used precision measuring instruments, templates, and fixtures to check finished workpiece dimensions for conformance to specifications
- Removed waste and trash from job sites before, during, and after shift completion to keep work areas clean and organized
- Transported materials and tools from trucks and storage facilities to job sites and organized them for anticipated requirements
- Actively participated in employer-sponsored safety trainings and workshops, enhancing my overall knowledge of appropriate measures and identifying areas for improvement.
Sales Associate
Burlington
01.2022 - 05.2022
- Customers received merchandise recommendations based on their needs and preferences
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
- Assisted customers in enrolling in loyalty programs and submitting paperwork
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Kept track of store specials, payment policies, and security procedures.
Butcher
la vista supermarket
09.2021 - 11.2021
- Was responsible for lifting and maneuvering boxes weighing up to [Number] pounds
- Described menu items, special offerings, and wine pairings that were appropriate
- Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
- Provided excellent service by creating a warm and welcoming environment.
Sales Associate
Aéropostale
05.2021 - 08.2021
- Mixed and matched paints to the specifications of the customer
- Used upselling techniques and offered product and service consultations
- Customers received merchandise recommendations based on their needs and preferences
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Education
Some College (No Degree) - Business Management
New Mexico State University
Las Cruces, NMHigh School Diploma -
Franklin High School
El Paso, TX05.2022
Skills
- Waiting Tables
- Condiment Refilling
- Performance Improvement
- Wine Service
- Billing and Payment Processing
- Cash Register Operations
- Warm and Friendly
- Adaptable and Flexible
Timeline
Server
Banana Bay Restaurant
06.2023 - Current
Server
Victorias Mexican Restaurant
08.2022 - 06.2023
Construction Worker
Gardea Construction
05.2022 - 08.2022
Sales Associate
Burlington
01.2022 - 05.2022
Butcher
la vista supermarket
09.2021 - 11.2021
Sales Associate
Aéropostale
05.2021 - 08.2021
Some College (No Degree) - Business Management
New Mexico State University
High School Diploma -
Franklin High School