Dynamic and results-driven professional with a proven track record at AT&T, excelling in customer service and sales strategies. Recognized for enhancing client satisfaction and training staff effectively. Strong problem-solving abilities and a commitment to teamwork, ensuring optimal performance in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
AT&T
Woodland Hills, CA
03.2026 - Current
Enhanced customer service delivery, fostering increased satisfaction and loyalty.
Implemented sales strategies to consistently achieve and surpass performance targets.
Facilitated training sessions for new staff on product knowledge and effective sales techniques.
Directed inventory management processes to ensure optimal stock availability for customers.
Junior Sous Chef
Mission Community Hospital
Panorama City, CA
05.2025 - 10.2026
Assisted in preparation and presentation of meals, ensuring adherence to quality standards.
Collaborated with kitchen staff to streamline food prep processes, enhancing efficiency.
Maintained inventory and ordered supplies to ensure availability of fresh ingredients.
Supported head chef in menu planning and recipe development for seasonal specials.
Conducted regular equipment checks, ensuring functionality and safety standards were met.
Planned and directed high-volume food preparation in fast-paced environment.
Led team by example in preparing items accurately and according to high-quality standards.
Trained junior staff members on proper cooking techniques, plating methods, and kitchen safety protocols for improved performance.
Ensured compliance with health department regulations by maintaining proper sanitation procedures throughout the kitchen workspace.
Enhanced customer satisfaction by creating visually appealing and delicious dishes using fresh, high-quality ingredients.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Utilized culinary techniques to create visually appealing dishes.
Developed close relationships with suppliers to source best ingredients.
Cook Shift Leader
Odyssey Restaurant
Granada Hills, CA
07.2020 - 09.2025
Oversaw kitchen staff to guarantee efficient meal preparation and uphold service quality.
Facilitated training sessions for new team members on food safety protocols and culinary techniques.
Oversaw inventory management to guarantee availability of essential ingredients.
Designed and executed daily preparation schedules to enhance workflow efficiency.
Oversaw inventory management and minimized waste through diligent monitoring of food usage and stock rotation.
Managed high-pressure situations with composure and professionalism, ensuring efficient task completion without sacrificing quality.
Unarmed Security Guard
Albertson
Palmdale, CA
03.2023 - 05.2024
Monitored premises to prevent theft and ensure safety of customers and staff.
Conducted regular patrols to identify security risks and maintain a secure environment.
Responded promptly to incidents, coordinating with local law enforcement when necessary.
Assisted in training new security personnel on safety protocols and emergency procedures.
Documented daily activities and incident reports accurately for record-keeping purposes.
Collaborated with management to develop strategies for improving overall security measures.
Enforced company policies regarding customer behavior to promote a safe shopping experience.
Utilized surveillance systems effectively to monitor store activities and deter criminal behavior.
Completed full building and grounds patrols to spot and investigate concerns.
Assisted visitors and customers to provide directions, answer questions and meet requests.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Completed detailed incident reports to provide accurate documentation of security events for future reference.
Cook Shift Leader
Cheesecake Factory Inc
Valencia, CA
2023 - 2024
Supervised kitchen staff to ensure timely meal preparation and service quality.
Trained new team members on food safety procedures and cooking techniques.
Coordinated inventory management, ensuring availability of essential ingredients.
Developed and implemented daily prep schedules to optimize workflow efficiency.
Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.