Emeka Amaku
3631 Valley terrace, Windsor Mil,MD
Summary
Accomplished Operations Supervisor with a proven track record at Diamond Security Services, enhancing team productivity and operational efficiency. Expert in team management and workflow coordination, I excel in crisis management and problem-solving, significantly improving performance metrics. Skilled in MS Office Suite, I adeptly balance technical proficiency with strong communication skills, driving notable advancements in both team dynamics and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Diamond Security Services
10.2022 - 06.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Technical Assistant
Delux Distribution
07.2020 - 09.2021
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
Warehouse Lead
Corona Medicals
02.2015 - 04.2017
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
Marketing Associate
Solomon GmbH
01.2014 - 12.2014
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Showcased market successes with compelling presentations for clients.
- Increased brand visibility by developing and executing innovative social media campaigns.
- Enhanced online presence with creation of engaging content, attracting larger audience.
Education
Bachelor of Arts - Business Administration And Management
Imo State University
Nigeria07-2004
High School Diploma -
Amaimo High School
Nigeria08-1999
School Leaving Certificate -
Amachara Primary School
Nigeria08-1991
Skills
- Performance monitoring
- Safety oversight
- Customer relationship development
- Production
- Problem-solving abilities
- Reliability
- Team Management
- Conflict Resolution
- Team building
- MS Office Suite
- Staff Motivation
- Inventory Control
- Workflow Coordination
- Crisis Management
- Equipment Maintenance
- Communication Skills
- Meeting facilitation
- Process Improvement
- Problem-solving aptitude
Accomplishments
- Supervised team of 25 staff members.
- Documented and resolved Issue which led to many Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
German
Professional Working
Timeline
Operations Supervisor
Diamond Security Services
10.2022 - 06.2024
Technical Assistant
Delux Distribution
07.2020 - 09.2021
Warehouse Lead
Corona Medicals
02.2015 - 04.2017
Marketing Associate
Solomon GmbH
01.2014 - 12.2014
Bachelor of Arts - Business Administration And Management
Imo State University
High School Diploma -
Amaimo High School
School Leaving Certificate -
Amachara Primary School
Similar Profiles
Keandros WilliamsKeandros Williams
Security Officer at Diamond SecuritySecurity Officer at Diamond Security
Jeremiah PerezJeremiah Perez
Security Officer at Black Diamond Security SolutionsSecurity Officer at Black Diamond Security Solutions
Liana AlboroLiana Alboro
Operations Manager at Diamond Parking Services, LLCOperations Manager at Diamond Parking Services, LLC