Emeline Menz
Saint Louis,MO
Summary
Skilled Bartender and Server with over 5 years in high-volume restaurant and bar settings. Expertise in customer service, cocktail preparation, and cash handling, with a focus on order accuracy and enhancing guest experiences. Proven ability to manage busy shifts, multitask effectively, and resolve customer concerns while fostering teamwork.
Overview
6
6
years of professional experience
Work History
Bartender/Cocktail Server
Tully's Taproom
08.2024 - Current
- Delivered exceptional customer service to every guest.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Implemented best practices for cleanliness and organization within and around the bar.
- Contributed to a positive work environment through effective teamwork and communication with team members.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Bartender/Cocktail Server
Sybergs
06.2021 - 08.2024
- Performed opening and closing duties, printed sales reports, set up for the incoming shift, prepared cash drawers, and took inventory.
- Provided exceptional customer service to enhance guest experience and loyalty.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Chiropractic Assistant
St. Louis Family Chiropractic
10.2020 - 06.2021
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
Education
Biological And Physical Sciences
Saint Louis Community College
St. Louis, MOExercise Science
Missouri State University
Springfield, MOHigh School Diploma -
Fox Senior High School
Arnold, MOSkills
- Customer service
- Problem solving
- Clear and effective communication
- Teamwork and professionalism
- Adaptability
- Fast learner
Timeline
Bartender/Cocktail Server
Tully's Taproom
08.2024 - Current
Bartender/Cocktail Server
Sybergs
06.2021 - 08.2024
Chiropractic Assistant
St. Louis Family Chiropractic
10.2020 - 06.2021
Biological And Physical Sciences
Saint Louis Community College
Exercise Science
Missouri State University
High School Diploma -
Fox Senior High School