Emely Baez
Newark,NJ
Summary
Worked with a high volume of patients scheduling and screening & also acted as liaison between patients and health care providers, ensuring clear communications about care plans.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
The Eye Clinic
Union, NJ
10.2024 - Current
- Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
- Notify clinical staff of schedule changes as they occur
- Comply with administrative policies to ensure quality of care
- Work Independently, and Assist with Clinical duties on a limited basis
- Performs other duties as assigned
- Attention to detail for accurate testing and documentation.
- Problem-solving to troubleshoot equipment or unexpected patient issues.
- Team collaboration with ophthalmologists,optometrists, and other staff.
- Visual Acuity Testing: Assessing patients’ ability to see at various distances.
- Refractometry: Measuring refractive errors to determine lens prescriptions.
- Tonometry: Measuring intraocular pressure to screen for glaucoma.
- Ophthalmic Imaging: Capturing images of the retina, cornea, and other eye structures using specialized equipment (e.g., OCT, fundus photography).
Retail Sales Associate
Kids Place Uniform Shop
07.2017 - Current
- Organized and faced merchandise on shelves and in displays
- Answered customer questions about return and exchange policies
- Increased sales by suggesting related products and services
- Greeted customers and asked open-ended questions to assess needs
Ophthalmic Technician
VRMNJ
Millburn, NJ
10.2023 - 10.2024
- Work cohesively with fellow employees to achieve specific team goals
- Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Comfortable working in high pace environment
- Confirms and schedule appointments
- Answer telephone calls promptly and courteously
- Perform referral documentation promptly
- Working daily in the claims edit work queue to correct registration errors for submission to insurance companies
- Equipment Maintenance: Ensuring ophthalmic instruments are clean, calibrated, and functioning.
- Contact Lens Fitting: Assisting patients with fitting and educating them about lens care.
- Surgical Assisting: Preparing patients and equipment for eye surgeries, such as cataract removal or LASIK.
- History Taking: Collecting comprehensive medical and ocular histories.
- Patient Education: Explaining procedures, test results, and post-care instructions.
- Empathy and Communication: Addressing patient concerns and providing reassurance.
Education
Bachelor Of Arts - Sociology
Rutgers University
Newark, NJEast Side High School
Newark, NJSkills
- Patient Interaction: Building rapport, addressing concerns, and providing clear explanations of procedures and policies
- Conflict Resolution: Handling patient complaints or issues with professionalism and empathy
- Team Collaboration: Working effectively with healthcare providers and staff
- Understanding of Medical Terminology: Familiarity with basic medical language to communicate effectively with staff and patients
- Patient Intake: Gathering medical histories, checking vitals, or preparing patients for exams
- Treatment Coordination: Assisting with follow-ups, referrals, and post-care instructions
- Bilingual: Proficient in English & Spanish
Certification
Certified Phlebotomy Technician
- Highly skilled in performing venipuncture and capillary puncture with precision and attention to detail. Excellent communicator with comprehensive knowledge of blood storage and safe handling practices. Certified Phlebotomy Technician, National Health career Association
- Serves patients by identifying the best method for retrieving blood samples and other specimens, preparing specimens for laboratory testing, and performing screening procedures.
- Verifies test requisitions by comparing information with nursing station log and bringing discrepancies to the attention of unit personnel.
- Verifies patient identification and explains sampling procedures to patients.
- Obtains blood specimens by performing venipunctures and finger sticks.
- Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures.
Timeline
Ophthalmic Technician
The Eye Clinic
10.2024 - Current
Ophthalmic Technician
VRMNJ
10.2023 - 10.2024
Retail Sales Associate
Kids Place Uniform Shop
07.2017 - Current
East Side High School
Certified Phlebotomy Technician
- Highly skilled in performing venipuncture and capillary puncture with precision and attention to detail. Excellent communicator with comprehensive knowledge of blood storage and safe handling practices. Certified Phlebotomy Technician, National Health career Association
- Serves patients by identifying the best method for retrieving blood samples and other specimens, preparing specimens for laboratory testing, and performing screening procedures.
- Verifies test requisitions by comparing information with nursing station log and bringing discrepancies to the attention of unit personnel.
- Verifies patient identification and explains sampling procedures to patients.
- Obtains blood specimens by performing venipunctures and finger sticks.
- Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures.
Bachelor Of Arts - Sociology
Rutgers University