Emely Uribe
Houston,TX
Summary
Organized and detail-oriented administrative professional with experience in customer service, bookkeeping, and office support. Skilled in managing records, coordinating schedules, and maintaining clear communication with clients and team members. Adept at multitasking in fast-paced environments while ensuring accuracy and efficiency. Bilingual in English and Spanish with excellent interpersonal skills. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Direct Auto Finance
Houston, TX
05.2023 - Current
- Managed auto loan collections and insurance updates, ensuring accurate and organized records
- Handled insurance claims and coordinated repossession processes efficiently
- Maintained bookkeeping records for company expenses and cash flow, ensuring accurate financial tracking
- Delivered excellent customer service by addressing inquiries, processing payments, and assisting with account concerns
- Scheduled appointments between clients and customers and internal staff members.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed database systems containing customer contact information.
- Responded to customer issues to provide immediate resolution and improve retention.
Babysitter
1Self-Employed
Houston, TX
09.2018 - 06.2021
- Managed schedules and ensured a safe environment for children in my care
- Maintained open communication with parents regarding child progress and activities
- Remaining alert at all times while caring for multiple children simultaneously.
- Administering medication when needed according to parent instructions.
- Used organization and time management skills to multitask and keep children on set schedules.
Preschool Assistant Teacher
Zenith Learning
Houston, TX
07.2017 - 08.2018
- Monitored students to ensure a safe learning environment
- Prepared classroom materials, assisted with arts and crafts, and engaged children in educational activities
- Documented student behavior and maintained clear communication with parents
- Attended staff meetings related to curriculum planning or program updates as required.
- Supervised students outside classroom during recess, lunch and breaks.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Provided guidance to students on proper behavior and social interaction with others in classroom settings.
- Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children.
Cashier Assistant
Justice Clothing
Humble, TX
10.2016 - 02.2017
- Managed cash register operations, ensuring accurate transactions during busy periods
- Maintained store cleanliness and organized inventory with over 300 SKUs weekly
- Provided excellent customer service to enhance the shopping experience
Education
High School Diploma -
Sam Houston Math, Science and Technology Center
Houston, TX05.2017
Skills
- Data Entry and Record Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Bookkeeping and Cash Flow Management
- Customer service
- Phone Etiquette
- Time Management and Multitasking
- Scheduling and calendar management
- Document Preparation and Filing
- Financial tracking
- Insurance claims processing
- Bookkeeping
- Inventory management
- Problem solving
- Effective communication
- Insurance eligibility verifications
- Substitute teacher coordination
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Direct Auto Finance
05.2023 - Current
Babysitter
1Self-Employed
09.2018 - 06.2021
Preschool Assistant Teacher
Zenith Learning
07.2017 - 08.2018
Cashier Assistant
Justice Clothing
10.2016 - 02.2017
High School Diploma -
Sam Houston Math, Science and Technology Center