Summary
Work History
Education
Skills
AWARDS & CERTIFICATIONS
Languages
Timeline
Generic

Emely Hazenet Zumaya

Poway

Summary

Dynamic Aviation Business Management student at California State University, Los Angeles, with a solid foundation in customer service, retail operations, and team leadership. A strong commitment to serving others drives the creation of positive experiences, while compassion and integrity guide leadership efforts. Recognized for exceptional communication, organizational, and problem-solving abilities, with a focus on making a meaningful impact in professional and community settings. Detail-oriented and adept at project management, consistently thriving in fast-paced environments by proactively identifying challenges and optimizing processes to support team objectives.

Work History

Sales Associate

Western Charro
Escondido, CA
02.2026 - 08.2026
  • Opened and closed the store while ensuring daily operational readiness.
  • Delivered exceptional customer service by assisting customers with purchases and product recommendations.
  • Operated the cash register and accurately processed cash and card transactions.
  • Organized merchandise displays, restocked inventory, and arranged new arrivals to create an inviting shopping experience.
  • Assisted with inventory management and maintained an organized sales floor.
  • Supported social media promotions to increase customer engagement and store visibility.
  • Contributed to increased weekly sales through effective merchandising and excellent customer service.

Education

Bachelor of Science - Aviation Business Administration

California State University
Los Angeles
05-2028

Aviation Business Administration - Aviation Management

San Diego Miramar College
San Diego, CA
05-2026

Skills

  • Customer Service
  • Teamwork and collaboration
  • Time management
  • Communication
  • Listening skills
  • Bilingual (English & Spanish)
  • Social Media Management
  • Cash Handling
  • Inventory Management
  • Retail Operations
  • Scheduling & Organization
  • Problem Solving
  • Positive and professional

AWARDS & CERTIFICATIONS

UndocuAdvocate Certificate, Performing Arts Award

Languages

Spanish
Professional Working

Timeline

Sales Associate

Western Charro
02.2026 - 08.2026

Bachelor of Science - Aviation Business Administration

California State University

Aviation Business Administration - Aviation Management

San Diego Miramar College