Emerald Roche
Kent,OH
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
07.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Upsold specialty items with beverages, increasing store sales.
- Cultivated to recall customers' names and address each by name.
Pizza Maker
Pellegrini Pizza
05.2022 - 05.2022
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Cooked pizza, calzones, stromboli and pasta.
- Used pizza cutter to slice pizzas according to size and customer specifications.
Education
GED -
GED.com
Online12.2022
Skills
- POS System Operations
- Food Preparation and Safety
- Adaptive and Creative
- Cash Register Operation
- Product Display
- Conflict Mediation
- Performance Improvement
- Standardized Recipes
- Hospitality and Accommodation
- Opening and Closing Coordination
- Menu Memorization
- Hospitality and Professionalism
Timeline
Barista
Starbucks
07.2022 - Current
Pizza Maker
Pellegrini Pizza
05.2022 - 05.2022
GED -
GED.com
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