EMERALD TERRELL
Zwolle,LA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Agent Team Member
Jim Pledger State Farm
Natchitoches, LA
09.2023 - Current
- Maintained detailed records of all customer interactions including sales presentations, policy changes, claims filed.
- Responded promptly to inquiries from current or potential customers regarding their existing policies or new ones being considered.
- Worked effectively in team environments to make the workplace more productive.
- Completed assigned tasks efficiently while meeting established deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Radiologic Technologist
Desoto Regional Family Medicine
Mansfield, LA
07.2022 - 09.2023
- Generated precise images of target body areas to aid physicians in diagnosing patients' issues.
- Completed general administrative tasks to support radiology department.
- Reviewed medical histories and prepared patients for exams by positioning them appropriately on the exam table.
- Collaborated with multidisciplinary team members such as nurses and physicians to provide excellent patient care services.
- Tested equipment regularly to identify malfunctions and calibrate settings.
- Delivered comprehensive training to students on equipment, imaging processing, patient relations and best practices.
Substitute Teacher, K-12
Sabine Parish School Board
Many, LA
12.2019 - 05.2021
- Followed established lesson plans to continue learning trajectory.
- Enforced school policies regarding discipline, attendance, dress code.
- Encouraged student participation and active learning in the classroom.
- Provided classroom instructions outlined in teacher's lesson plans.
- Effectively given children extra help in areas they struggled with.
Veterinary Technician
University Animal Clinic
Lake Charles, LA
09.2018 - 05.2019
- Performed physical examinations and recorded weight, temperature and other vitals.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Followed precise feeding instructions and schedules for animals under care.
Education
Bachelor of Science - Radiologic Sciences
Northwestern State University of Louisiana
Natchitoches, LA05-2022
Skills
- Interpersonal Skills
- Record Keeping
- Computer Proficiency
- Multitasking
- Problem-solving
- Time Management
Certification
- Certificate in Radiology from American Registry of Radiologic Technologists (License number:15202)
- Louisiana Licensed Insurance Producer- multiple lines (License number: 1120986)
References
References available upon request.
Timeline
Agent Team Member
Jim Pledger State Farm
09.2023 - Current
Radiologic Technologist
Desoto Regional Family Medicine
07.2022 - 09.2023
Substitute Teacher, K-12
Sabine Parish School Board
12.2019 - 05.2021
Veterinary Technician
University Animal Clinic
09.2018 - 05.2019
Bachelor of Science - Radiologic Sciences
Northwestern State University of Louisiana
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