Emerson Alphonse
Orangeburg,SC
Summary
Dynamic Pharmacy Technician with proven expertise at Walmart in optimizing workflows and enhancing customer satisfaction. Skilled in problem-solving and maintaining patient confidentiality, I effectively managed inventory and educated customers on medication safety. Recognized for accuracy in labeling and processing orders, ensuring seamless operations and positive shopping experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
08.2025 - 10.2025
- Assisted pharmacists in filling prescriptions and preparing medication orders.
- Maintained inventory levels by tracking stock and restocking shelves as needed.
- Operated pharmacy software to process transactions and manage patient records.
- Educated customers on medication usage, side effects, and safety precautions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Digital Shopper
Walmart
08.2021 - 09.2025
- Assisted customers in navigating online shopping platforms, enhancing user experience and satisfaction.
- Managed product listings and inventory updates, ensuring accurate online availability for shoppers.
- Collaborated with cross-functional teams to optimize e-commerce processes and workflows.
- Analyzed consumer behavior data to identify trends and improve product recommendations.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
Education
Certificate of Technical Studies -
Coursera
N/AHVAC Certificate -
Southern Technical College
450 Havendale Blvd, Auburndale, FL 33823High School Diploma -
Tenoroc Highschool
4905 Saddle Creek Rd, Lakeland, FL 3380105.2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Patient confidentiality
- Labeling accuracy
- Stocking shelves
- Processing payments
- Verifying orders
- Order verification
Certification
Google data analytics coursera
Google technical support coursera
Advanced data analytics coursera
Timeline
Pharmacy Technician
Walmart
08.2025 - 10.2025
Digital Shopper
Walmart
08.2021 - 09.2025
Certificate of Technical Studies -
Coursera
HVAC Certificate -
Southern Technical College
High School Diploma -
Tenoroc Highschool