Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Emerson Enrique Cuellar

North Hills ,CA

Summary

Delivered exceptional guest service and resolved issues efficiently, enhancing customer satisfaction.

• Bilingual in English and Spanish, enabling smooth communication with diverse clientele.

• Accurately handled payments and maintained detailed records to support seamless check-in/check-out processes.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Motel 6
03.2022 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Verbal and written communication

Languages

English and Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Motel 6
03.2022 - 08.2024
Emerson Enrique Cuellar